How To Upload Your DNA Data To FitnessGenes

Alex Auld


March 6, 2018

Are you an customer looking for additional health and fitness insights? Then we have some excellent news for you. Due to the fact that and FitnessGenes process samples using the same genome sequencing panel (Illumina® Global Screening Array), customers can upload their existing DNA data to FitnessGenes for instant access to all reports and recommendations, and for a fraction of the cost of a full DNA analysis test.

Here is our step-by-step guide to exporting your DNA data file from and uploading it to your FitnessGenes member account:

Downloading your DNA data from

1. In DNA Settings, under Your DNA tests, select the name of the test you'd like to download

2. Scroll down to the Download or Delete section and select Download DNA data.

3. Select the box to confirm that you understand, and click Continue.

4. Verify your account by choosing 1 of 2 methods:

- Click Enter current password. Enter your password into the field and click Continue

- Click Send code via email > Send code. Retrieve the code from your email inbox and enter it into the Enter Code field. Click Continue

5. In the email, select Download DNA Data. Please note: The downloaded file will not be in the email. The email can take up to 24 hours to arrive. If you make a second or third request to download, only your most recent email message from Ancestry (associated with your most recent download request) will have a valid link. A download link can be used just once. It will expire after a week. If your link has expired, start over at step 1. 

6. Click Download DNA Data.

Also see:

Uploading your DNA data file to FitnessGenes

1. Login to your FitnessGenes account at

2. Select ‘Upload Data’ from the top menu

3. Enter the 12-digit voucher code that you received when purchasing your DNA upload from

4. Select ‘Ancestry’ from the dropdown list of providers

5. Use the ‘Browse’ button to locate and upload your DNA data file 

6. Once the file has completed uploading, you will have full access to all 140+ genetic reports, each delivered with personalised insights and actions. 

If you require any additional support in uploading your data to FitnessGenes, please contact and our team will be happy to help. 

Alex Auld

One of FitnessGenes' first full-time employees, Alex re-joined the company in 2021 after completing his MA in Global Communications at the University of London. He now oversees all customer communications, helping to ensure that our members get the most from their results. An amateur triathlete, you can expect to find him in the pool, on the bike, or running laps of his local park most weekends.

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